When You Leave

Going Home

We recommend that before admission you consider how you will manage at home after discharge. Will you require someone to stay with you after being discharged? How will you prepare food, do the housekeeping and shopping? Will you need any special aids?

If you attend the Pre Admission Clinic, discuss any concerns with the nurse, otherwise speak to your nurse on admission.

Your doctor will tell you when he or she thinks you are well enough to go home. Our nurse will talk to you about any special services or equipment you may need after you are discharged.

Discharge time is at 9.00 am. It is recommended that you arrange a relative or friend to assist you in getting home, or alternatively a taxi will be called for you by Reception staff.

Accounts

Medicare does not cover private hospital charges for:

• Accommodation
• Theatre fees
• Prostheses
• Pharmaceutical items
• Doctor charges above the scheduled fee

Privately Insured Patients  
Claims for hospitalisation will be made directly to your fund. Any outstanding balance not covered by your fund will be payable on discharge at reception. Depending on your Health Fund, some ancillary items may appear separately on your hospital account.

You will receive separate accounts from your:

• Doctors involved in your hospital care– such as surgeons, surgeon’s assistant, anaesthetist and specialist physician
• Pathologists
• Radiologists
• G.P.

Veterans And War Widows
Eligible veterans and war widows’ accounts are forwarded to the Department of Veterans’ Affairs for payment.

Privately Paying Patients(self insured)
Privately paying patients will be required to pay the estimated cost of hospitalisation on admission. It is therefore necessary for you to contact our Admission Office for an estimate prior to your admission. On discharge, you will be directed to front reception to finalise your account.

All fees for doctors, diagnostic services, pharmacy and other ancillary items and services will be billed separately.

Work Cover And Third Party Patients
Patients should supply insurer details and claim numbers, as we require written approval before admission.

Methods of payment
We accept the following forms of payment:

• Cash
• Personal cheque
• Bank Cheque
• Credit card (Bankcard, Visa and MasterCard)
• EFTPOS (We regret only direct payments, not cash withdrawals, are possible).

Please telephone our Accounts Department on 5976 0888 if you have any account queries.